Privacy Policy
Effective Date: 05/01/2023
At Cyops IT Inc., we understand the importance of protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our clients and users of our managed services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
We collect and process various types of information to deliver our managed services effectively. The information we collect may include:
- Personal Information: This may include your name, email address, contact details, and any other information you provide to us voluntarily.
- Log Data: We may automatically collect information about your interactions with our services, such as IP addresses, browser type, device information, access times, and referring URLs.
- Usage Information: We may collect information about how you use our managed services, including the features you access, the pages you visit, and the actions you take while using our services.
- Cookies and Similar Technologies: We may use cookies, beacons, and other tracking technologies to enhance your experience, personalize content, and collect information about your browsing activities.
Use of Information
We use the information we collect for various purposes, including:
- Providing Managed Services: We utilize your information to deliver and maintain the managed services you have subscribed to, respond to your inquiries, and provide customer support.
- Improving Our Services: We analyze usage patterns and preferences to improve our services, develop new features, and enhance the overall user experience.
- Communication: We may send you service-related communications, including updates, alerts, and administrative messages, to ensure the proper functioning of our services.
- Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or offers about our services or those of our trusted partners. You can opt-out of such communications at any time.
Sharing of Information
We may share your information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf. These providers have access to your information only to the extent necessary to carry out their duties and are bound by confidentiality obligations.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, safety, or the rights, safety, or property of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
Your Choices and Rights
- Access and Correction: You have the right to access, update, correct, or delete your personal information held by us. You can do this by contacting us using the contact details provided at the end of this Privacy Policy.
- Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or contacting us directly.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Cyops IT Inc.
2800 NW 25th LN, Cape Coral, Florida 33993
privacy@cyopsit.com
800-619-5494
By using our managed services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.