Effective Date: 05/01/2023
Information We Collect
We collect and process various types of information to deliver our managed services effectively. The information we collect may include:
- Personal Information: This may include your name, email address, contact details, and any other information you provide to us voluntarily.
- Log Data: We may automatically collect information about your interactions with our services, such as IP addresses, browser type, device information, access times, and referring URLs.
- Usage Information: We may collect information about how you use our managed services, including the features you access, the pages you visit, and the actions you take while using our services.
Use of Information
We use the information we collect for various purposes, including:
- Providing Managed Services: We utilize your information to deliver and maintain the managed services you have subscribed to, respond to your inquiries, and provide customer support.
- Improving Our Services: We analyze usage patterns and preferences to improve our services, develop new features, and enhance the overall user experience.
- Communication: We may send you service-related communications, including updates, alerts, and administrative messages, to ensure the proper functioning of our services.
- Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or offers about our services or those of our trusted partners. You can opt-out of such communications at any time.
Sharing of Information
We may share your information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf. These providers have access to your information only to the extent necessary to carry out their duties and are bound by confidentiality obligations.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, safety, or the rights, safety, or property of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Choices and Rights
- Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or contacting us directly.
Our services are not directed to individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete that information.
Cyops IT Inc.
2800 NW 25th LN, Cape Coral, Florida 33993