Privacy & Terms

We kindly request you to carefully read and thoroughly review our Privacy Policy and Terms and Conditions. It is important to familiarize yourself with the details outlined in these documents. By accessing or using our services, you acknowledge and agree to comply with the terms and conditions, as well as our privacy practices. It is crucial to understand how your personal information is collected, used, and protected, as well as the rights and responsibilities you have as a user. Should you have any questions or concerns, please do not hesitate to reach out to us for clarification.

Privacy Policy

Effective Date: 05/01/2023

At Cyops IT Inc., we understand the importance of protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our clients and users of our managed services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect and process various types of information to deliver our managed services effectively. The information we collect may include:

  1. Personal Information: This may include your name, email address, contact details, and any other information you provide to us voluntarily.
  2. Log Data: We may automatically collect information about your interactions with our services, such as IP addresses, browser type, device information, access times, and referring URLs.
  3. Usage Information: We may collect information about how you use our managed services, including the features you access, the pages you visit, and the actions you take while using our services.
  4. Cookies and Similar Technologies: We may use cookies, beacons, and other tracking technologies to enhance your experience, personalize content, and collect information about your browsing activities.

Use of Information

We use the information we collect for various purposes, including:

  1. Providing Managed Services: We utilize your information to deliver and maintain the managed services you have subscribed to, respond to your inquiries, and provide customer support.
  2. Improving Our Services: We analyze usage patterns and preferences to improve our services, develop new features, and enhance the overall user experience.
  3. Communication: We may send you service-related communications, including updates, alerts, and administrative messages, to ensure the proper functioning of our services.
  4. Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or offers about our services or those of our trusted partners. You can opt-out of such communications at any time.

Sharing of Information

We may share your information in the following circumstances:

  1. Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf. These providers have access to your information only to the extent necessary to carry out their duties and are bound by confidentiality obligations.
  2. Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, safety, or the rights, safety, or property of others.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Choices and Rights

  1. Access and Correction: You have the right to access, update, correct, or delete your personal information held by us. You can do this by contacting us using the contact details provided at the end of this Privacy Policy.
  2. Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or contacting us directly.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Cyops IT Inc.
2800 NW 25th LN, Cape Coral, Florida 33993

By using our managed services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Terms and Conditions

Welcome to Cyops IT Inc. These terms and conditions outline the rules and regulations for the use of our services.

Service Agreement

By using our services, you acknowledge and agree to be bound by the terms and conditions set forth in this agreement. This agreement constitutes a legal contract between our company and the client.

Scope of Services

We will provide managed services as described in the service agreement. The specific details of the services, including the service level agreement (SLA), will be documented separately.

Client Responsibilities

As a client, you agree to provide accurate and complete information required for the provision of services. You are responsible for maintaining the security and confidentiality of your systems and data.

Payment Terms

The client agrees to pay the fees as outlined in the service agreement. Payments shall be made within the specified timeframe. Failure to make timely payments may result in suspension or termination of services.

Intellectual Property

All intellectual property rights related to our services, including software, documentation, and any developed or delivered materials, shall remain the property of our company, unless otherwise stated in the service agreement.

Limitation of Liability

Our company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or any disruptions or outages that may occur.


This agreement may be terminated by either party with prior written notice. Upon termination, the client shall pay any outstanding fees and return any provided materials or documentation.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of Florida. Any disputes arising from this agreement shall be resolved in the courts of Florida.


We reserve the right to modify or amend these terms and conditions at any time. Any changes will be communicated to the client in writing or through our website.

By using our services, you signify your acceptance of these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.